Alexa cannot find my smart devices.

Alexa requires a remote access subscription.

If you have a remote access subscription, and Alexa is failing to control your smart devices, you should first check that the Skill is enabled within the Alexa mobile app.

         

Step One

           

           Open the Alexa mobile application and

           navigate to the "More" section along the

           bottom of the screen.

          Step Two

           

           Navigate to the "Skills & Games" section

           of the Alexa mobile app.

          Step Three

           

           Use the search bar located near the top of

           the screen and search for "Home Assistant".

          Step Four

           

           Select the "Home Assistant" skill from the list

           as shown in this image.

 

          Step Five

           

           Enable the "Home Assistant" skill. This will

           redirect you to a login page. The login

           details can be acquired by contacting Luxeia.

           If this Skill is already enabled, but your devices

           are unresponsive, you should contact Luxeia.

After enabling the Skill you should see Alexa automatically starts scanning for the devices that are connected to your smart home. After a few minutes Alexa should have discovered your smart home devices, which you can now control through Alexa. 

If this article did not help you, please submit a ticket below.

• Related Articles

• My Motion Sensor isn't Working

  Let's start by checking the battery level of your motion sensor. You can do this through your smart home mobile app. Step One Open the Home Assistant mobile application and navigate to the "Settings" menu. Step Two Once in the "Settings" menu, ...

• My app won't work outside the home

  There are a couple of issues that could prevent you from accessing your smart home app from outside of the home. No Subscription The mobile app requires you to be subscribed to our monthly remote access plan. This will have been offered to you during ...

• How do I create schedules for my lights?

  An unlimited amount of lighting schedules can easily be created through the Home Assistant mobile app. Step One Open the Home Assistant mobile application and navigate to the "Categories" menu. Step Two Navigate to the "Lighting" category. Step Three ...

• How do I change the colour of my lights?

  Find the light you want to change the colour of in the Home Assistant mobile app. Instead of clicking on the light, which toggles it on and off, press and hold it instead. A faint gold circle should appear around your finger, when this happens you ...